The safety of our volunteers is paramount for A Broader View Volunteers. The majority of ABV Volunteers travel and serve without major incident. However, programs are based in some of the least developed countries and in some of the most remote areas in the world, health, safety, and security risks are an unavoidable part of life and international service. To address these concerns and to safeguard the well-being of our program participants, A Broader View has safety protocols and security procedures for all programs:
All project sites, local in-country staff and accommodation sites have gone through a rigorous filter and have been hand selected. ABV has spent almost 11 years cultivating and strengthening of our local partnerships & host family relationships. In-country staff visits, daily research of local conditions, as well as weekly checkup of our host families and accommodations are conducted. Site selection is based on criteria including; access to medical, banking, postal, and other essential services; access to communication, transportation, and local markets; availability of adequate housing and living arrangements.
Our local staff support is immeasurable in their professionalism and dedication to the volunteers under their charge. The majority of ABV staff coordinators have been involved since the very start (over 11 years) and are well experienced handling the unexpected such as situations where volunteer students become ill, suffer accidents, are the victims of pick pockets. ABV staff is trained to react in a responsible and levelheaded way when emergencies do arise. They will do whatever is necessary to assure this, whether this means obtaining prompt and appropriate medical attention, embassy intervention or local authorities.
Your ABV account will have a detailed volunteer guide. Volunteers are provided country information, packing lists, customs and language information, and much more. ABV also provides information about visa requirements, vaccinations, climate, weather, and safety and security issues specific to the country. Download the Volunteer Guide from your ABV account once you pay the deposit. You will get all our emergency phone numbers, whatsapps, emails just in case you ave any delay at the airport. Email us if you don’t see this email. And leave a copy of all these information with your emergency contact family or friend member.
A full month before traveling volunteers are provided a detailed account of their volunteer project (including supply/donation list), arrival procedures, emergency contact information, accommodation details and the full name, phone and email of their local ABV Coordinator. You will get an email and you can check in your ABV account all the summary of your placement after due balance is paid. And one week prior traveling you will be able to see names and emails of other volunteers in country, so you can get in contact with them.
Our local volunteer guesthouses, onsite project dorms and host families have been hand-picked. A Broader View accommodation have specific standards for the hygiene, cleanliness, location and comfortable living conditions for our volunteers. Telephone access is available 24/7 and most sites have internet access (extra fees). Follow the rules and regulations of the host family, curfew, clean up your bedroom, help with house shores, you are part of the family so you have shores. Respect common areas, don’t leave personal items around.
ABV programs provide a customized arrival plan. We can arrange your arrival/pick up at the airport, bus station or local hotel. Start your program with peace of mind, having the local ABV staff meeting you when you arrive in-country. Volunteers are provided orientation before starting their program. Orientation schedules vary from country to country but will include acclimation tours of the local town/city, accommodation neighborhood, geolocation map description, program location, main interesting points in the city or area. Emergency and medical protocols will be discussed and also address safety and security issues specific to the community volunteers live and work in.
Every staff member of A Broader View is committed to providing volunteers with the support they need to successfully meet the challenges they will face to have a safe, healthy, and productive service. The success of each ABV volunteer is our prime goal. We rely on volunteers to exercise personal responsibility and demonstrate both a keen awareness of the world around them and a willingness to adjust their behavior in a manner that will enhance their safety and well-being. In the end, your efforts will be rewarded with an incredible, unique experience.
The emergency lines are staffed by an A Broader View representative:
- Communicate late/missed/flight connections during travel days
- Notify a Volunteer of an emergency (e.g. critical illness or death of a family member)
- Respond to family questions about a Volunteer's status (if problem occurring in-country)